Privacy Policy

DIMO’s COMMITMENT TO PRIVACY – We respect the privacy of everyone who visits this website

DIMO allows you to send e-mails and does not attempt to collect any personal information about you. We will only use personal information (such as name, title, company, mailing address, phone number, email address, and other relevant data) contained in your e-mail to respond to your specific inquiry or comments in the e-mail. Although we may retain your e-mail for a period of time, we will not use any personal information contained in your e-mail for any purpose other than responding to your specific inquiry or comments.

As a responsible organization, we are committed to provide required protection and ensure the confidentiality of personal information and all such data by preventing unauthorized or unlawful access to or accidental loss of or destruction or damage to information.

By continuing to use this website and by providing any personal information to us through this website or e-mail addresses provided on this website, you are consenting to our use of your information for the limited purposes as set out in this Privacy Policy. If you e-mail us, you are voluntarily releasing information to us. Your e-mail address will be used by DIMO to respond to you. We will not do anything to jeopardize your trust, including renting or selling your personal information.

We may collect certain aggregate and non-personal information when you visit this website. Aggregate and non-personal information does not relate to a single identifiable visitor. It tells us such things as how many users visited our website and the pages accessed. By collecting this information, we learn how to best tailor our website for our visitors. We may provide anonymous statistics about our users and related usage information to reputable third parties for limited purposes. However, these statistics will not enable any third party to identify individuals or individual businesses.

This Policy is governed by and to be interpreted in-accordance with the laws of Sri Lanka or any other law which DIMO in its sole discretion shall accept now or in the future as been applicable to these privacy guidelines.

DIMO reserves the right to amend its Policy on privacy at any time with no prior notice and shall not be liable for any claims for damages, (including delictual damages) or costs of whatever kind or nature whatsoever.


DIMO appreciates your interest in the company and its products and your visit to this website. Your privacy is important to us and we want you to feel comfortable when visiting our site. The protection of your privacy in the processing of your personal data is an important concern to which we pay special attention in our business processes. Personal data collected during visits to our web pages are processed by us according to the legal provisions governing data protection as valid for the countries in which the web pages are maintained. DIMO web pages may however include links to other web pages which are not covered by this privacy statement.

Collection and processing of personal data

When you visit our web pages, our web servers automatically record the IP address assigned to you by your internet service provider, the website you came to us from, the pages you actually visit on our website, as well as the date and length of your visit. Personal data are only stored if volunteered by you, for example, in the context of a registration, a survey, a contest or in execution of a contract.

Use and disclosure of personal data and purpose specification

DIMO will only use your personal data for the purpose of technical administration of the web pages, customer administration, product surveys and marketing, and only to the extent necessary in each specific case.

We will only disclose your data to governmental authorities in cases where it is required by the law of Sri Lanka. We oblige our employees, agencies, and retailers to respect confidentiality of the information so disclosed by you.

Freedom of choice

We would like to use your data to inform you about our products and services and where applicable request your opinion. Naturally, your participation is completely voluntary. Should you not consent, you can inform us at any time so that we can specifically prohibit the use of your data accordingly. Please refer to the respective website for further instructions.


DIMO uses cookies to record the preferences of visitors, to enable us to optimise the design of our website. Cookies are small files which are stored on your hard drive. They ease navigation and increase the user-friendliness of a website. Cookies also help us to identify the most popular sections of our website. This enables us to provide content that is more accurately suited to your needs, and in so doing improve our service. Cookies can be used to determine whether there has been any contact between us and your computer in the past. Only the cookie on your computer is identified. Personal details can be saved in cookies, provided that you have consented to this, for example in order to facilitate secure online access so that you do not need to enter your user ID and password again.

Naturally you can also view our website without cookies. Most browsers automatically accept cookies. You can prevent cookies from being stored on your hard drive by setting your browser to not accept cookies. The exact instructions for this can be found in the manual for your browser. You can delete cookies already on your hard drive at any time. If you choose not to accept cookies, you can still visit our website, however this may result in a reduced availability of the services provided by our website.


DIMO uses technical and organisational security measures in order to protect the data we have under our control against manipulation, loss, destruction or against access by unauthorized persons. Our security procedures are continually enhanced as new technology becomes available.

Freedom of information

Upon written request, DIMO or its representatives will inform you by letter without delay whether and what personal data are stored by us as defined by applicable law. If you are registered as a user, you have the option of viewing, deleting or amending your personal data yourself. Should incorrect information be stored despite our efforts to ensure accuracy, we will correct it on your request.

Should you have questions regarding the processing of your personal data you can refer to our chief corporate data protection officer, who is also available with his team for enquiries, suggestions or complaints.

Governing Law

This Data Protection Policy shall be governed by the laws of Sri Lanka and the courts within Sri Lanka shall have exclusive jurisdiction to adjudicate any dispute arising out of this policy.