Full Maintenance Contracts also known as “Heavy Equipment Maintenance Management” from DIMO covers maintenance, repair and overhauls in which our customers will be given an “availability” guarantee with a fixed hourly rate under certain conditions. The purpose of this contract is to ensure that all of the equipment provided by DIMO is kept in optimal condition which means increased production for our customers.
The only integrated cement production company in Sri Lanka has awarded DIMO this specialized contract. The quarry operations of the company excavate the raw material, limestone for the production of cement using a fleet of Komatsu Heavy Machines supplied by DIMO. In-addition to keeping the machines in operation, DIMO also co-ordinates the logistics of spare parts required in the field. The operation has now continued for several years to the company’s fullest satisfaction.