Key Principals • Chrysler International Corporation • Daimler AG •Tata Motors Ltd.
business performance
Sale of Brand New Passenger Vehicles, 4WD Vehicles, Commercial Vehicles, Special Purpose Vehicles and Pre-Owned Passenger Vehicles
Key Figures
2007/08
2006/07
Change %
Segment Turnover (Rs. mn)
8,404
8,827
(5)
Segment Result (Rs. mn)
603
594
1
% Contribution to the Group Turnover
66
68
(2)
Segment Result/Segment Net Assets (%)
25
25
–
Customer Profile
B2C
B2B
B2G
Total
No. of Customers (accumulated)
17,014
5,308
632
22,954
Customer Satisfaction Index (weighted average %)
-
-
-
80
Industry Overview
CLASS OF VEHICLE
New Registration
Total Vehicle
Population
2007
2003
2004
2005
2006
2007
Motor cars
21,184
19,116
17,283
27,578
22,603
361,211
Motor Tricycle
36,204
43,789
41,085
64,466
43,068
361,727
Motor Cycles
86,877
124,474
130,696
156,626
182,508
1,604,648
Buses
1,949
2,167
2,069
3,346
2,637
79,870
Dual Purpose Vehicles
13,268
10,736
6,851
7,245
5,193
193,380
Lorries
11,158
10,703
14,262
20,436
18,408
262,584
Land Vehicles-Tractors
10,004
11,535
15,597
19,040
21,346
221,326
Land Vehicles-Trailers
858
1,322
1,826
1,785
2,129
41,048
TOTAL
181,502
223,842
229,669
300,522
297,892
3,125,794
(Source: Department of Motor Traffic)
Although the demand for road transportation is increasing, the registration of new buses which saw an increase of 31% in 2006 has decreased by 21% in 2007. Responding to the need to re-fleet the private sector buses, approximately 35% of which are over 10 years old, a government project has been launched whereby a ‘subsidy’ will be provided to the private bus owners to buy newer models. (Source: Central Bank Annual Report 2007)
One of the main challenges faced by this business sector has been the high tariff regime prevalent in Sri Lanka. Presently the tariff on petrol passenger cars and SUV’s over 2000 cc is a staggering 285%. The rates on other types of vehicles too are equally high and are a serious impediment to the growth of the industry.
Another dilemma the industry has to contend with is the continuously depreciating rupee against the Euro. The high tariffs, coupled with the steeply depreciated rupee, especially against the Euro since 2004, has meant that the price of many types of vehicles imported by DIMO have escalated. For instance, the price of European luxury cars has increased by over 160% over the period 2004 to 2008.
DIMO keeps a close watch on the development of the transportation system in Sri Lanka, as its development directly benefits all business sectors of the Company. The Government of Sri Lanka has aptly identified the transportation system of a country to be a crucial player in the successful implementation of all its development activities. Road transportation in Sri Lanka accounts for about 85% of the passenger miles travelled by all modes of public transportation. As such, the Government has pledged to improve the road network in the island through various new road building and reconstruction programmes.
The Commercial vehicles business is greatly dependent on the growth of the industrial sector in the country. Infrastructure development and growth in industrial production remain the key drivers of demand for Commercial vehicles. The growth potential in the Eastern Province therefore has been identified to be significant to the commercial vehicle business. The Company is optimistic about the Government-sponsored three year Eastern Province Development plan (Negenahira Navodaya) to improve and upgrade the infrastructure and supportive services in this province. Encouraged by these developments, DIMO too has plans to increase its presence in this growth area in the coming year.
Another impediment to the commercial vehicle business is the high interest rate regime that is prevalent in the country. Sales of these vehicles are largely dependant on commercial borrowing and hence indirectly on the level of interest rates. Interest rates and rates of inflation in Sri Lanka appear to be poised for further escalation, given the current upward pressures on prices in the global oil and commodity markets. Adding further upward pressure on interest rates, and concern for the growth of the industry and the economy is the escalation of the armed conflict in the North of the country.
Operational Review
Passenger Cars - Mercedes-Benz
Mercedes-Benz, continues to enjoy the position of the market leader in the luxury car market. This business unit dominates the market with a share of over 60% of the luxury car market (where the vehicle values is over Rs. 10 mn). This segment has succeeded in achieving 93% of its budgeted turnover for the year 2007/08, slightly lower than the 98% achieved in the year 2006/07.
The newly launched ‘C’ class cars were the main contributors to the sales figures. This model has contributed significantly to the top line of this business segment. The expected launch of the new facelift CLS class cars during the ensuing year is expected to make a significant contribution to the bottom line.
We continue to sponsor the Mercedes-Benz Golf tournament & the MB Pageant. Both are much looked-forward to events in the participants’ calendars and usually generates great enthusiasm for the Mercedes brand.
Pre-owned Vehicles
The availability of duty free permits hampers the growth of this sector of the market. Price competition between the
cars imported using permits with that of pre-owned cars has been high in the past few years and continues with the same trend.
One of the main objectives of this business has been to open up cross purchasing opportunities for the sale of new cars, whereby existing customers can trade in their cars for newer models sold by the Company. Retaining the top conditions of these pre-owned vehicles is guaranteed by the comprehensive refurbishment carried out by the Company before the sale of every vehicle.
TATA Commercial Vehicles
The Tata brand continues to maintain its position as the market leader in this sector with an overall market share of 34%.
This sector continues to be dominated by re-conditioned and Indian vehicles, although the customer reach and competitiveness of the Chinese brands have increased in the past year. There has been a decrease of 29% in the total industrial volume in this sector in 2007/08 compared to the 32 % increase witnessed in 2006/07.
Despite the fall in total industrial volume, the overall market share of TATA commercial vehicles has risen by 17% in the year. However, the actual turnover has decreased by 17% in the year compared to the increase of 14% in the previous year. The below budget performance of this business was mainly due to the prevailing economic conditions.
[Source: Customs Tariff Guide (for Petrol Passenger cars & SUV over 2000 CC)]
The sale of heavy commercial trucks has grown by 45% for the year 2007/08, while the sale of medium commercial trucks has decreased by 13%. However, the sale of light commercial trucks has seen an increase of 71% in the year, a result of the Company’s focused marketing efforts. The number of units sold by the Company of medium commercial buses and of light commercial buses has fallen by 56% and 33% respectively in the year due to the non availability of route permits and concessions given to fleet owners.
The Company’s position in this sector enables us to make the most of the future expected growth in demand for vehicles of Indian make. The strategy of de-centralising the distribution network by using the branch network in Kurunegala, Matara and Anuradhapura has helped the Company to consolidate its position in the commercial vehicle market in Sri Lanka. Currently, there are 23 authorised service stations, 21 authorised service facilities and the display points via the BOC branches
island wide.
Plans are already underway to increase the DIMO Dealer networks in order to increase our reach and maintain our number one position in the market. Furthermore, in order to respond to customer complaints faster, a 24 hour mobile service will also be launched at branch level as well in the coming year.
The continued upward trend in both interest and inflation rates coupled with the rising global oil prices, poses a challenge in maintaining growth rates of this business sector in the near future
Light Commercial Vehicles
The Total Industrial Market for Tata Ace grew by 15% in 2007/08, while the market for Pick Ups saw a negative growth of 3% in 2007/08. The main reasons for this decline was the increased competition from the gaining popularity of ‘used Japanese petrol vehicles’ that have entered the market in an aggressive manner and the low cost Chinese vehicles that feature similar features as that of the higher priced vehicles.
However, the TATA Ace mini truck (Dimo Batta) with its renowned fuel efficiency, continues to be the leader in the mini truck market while the 207 Pick up continues to enjoy the market leadership in that market. The Company introduced the Tata Ace HT during the year which contributed significantly to the turnover of the business segment. As such there has been a 34% increase in turnover in this business during the year.
The Company plans to launch the Ace Magic, targeting mainly the three-wheeler market. This vehicle will be launched as an attractive mode of school transportation while the Winger - Dual purpose vehicle is targeting the staff transportation and goods delivery markets. However, since the latter is a diesel vehicle, the high 345% import duty imposed on such will hamper its growth in sales.
In line with the Government’s mandate to develop local industries, there have been several tax and duty increments imposed on the importation of motor vehicles, while concessions are offered for locally assembled motor vehicles. Being a responsible corporate, DIMO is considering investing in a production plant to assemble the more popular models in the country.
TATA Passenger Vehicles
Traditionally this market has been dominated by re-conditioned Japanese vehicles and competition in this market sector has been intense, primarily from similar vehicles imported from India, China and Korea. Given these conditions, we have not been able to achieve the targeted sales in the year.
With a view to increase sales market share in the coming years the Company plans to launch two new cars in the Tata range equipped with Fiat technology and also the Sumo Grande MUV."
As always, in order to provide the best Dimo care service possible, the Company offered an unmatched personalised after sales service and a 24 hour contactable brake down service to its customers. Another venture to satisfy our customers’ needs is making the Tata car range available in all DIMO showrooms in Colombo, Kurunegala, Matara, Ampara and Anuradhapura.
Future plans for this sector include targeting various business institutions, professionals at the stepping stone of their careers and the rent-a-car market. Furthermore, the Company is anxiously awaiting the introduction in 2009, of the People’s car from Tata Motors - ‘Tata Nano’ which was unveiled at the Auto Expo to rave reviews. DIMO is also optimistic about the synergised benefits of the agreement that Tata Motors has entered into with
Ford Motor Company, especially in terms of technological improvements it will accrue.
Chrysler and Jeep
Both Chrysler and Jeep target the luxury car market. As a result the main challenge the Company has had to deal with during the year has been the increase in duty prices. Another factor that has contributed to the less than expected performance in this business has been the inability to cope with the requirements of the duty free permit holders. As a result this market segment has witnessed a 36% fall in turnover in the year.
The main revenue streams come from the continued sales of the two most popular products - the Jeep Commander & the Chrysler 300C. However, with a view to sustain this business into future, the Company plans to explore the market for protected and military related vehicles for the public sector.